Current COVID Operating Information

Winter is coming! We have already begun our snowmaking efforts well ahead of our planned opening date to begin our 2020/21 ski season Friday, December 18, but certainly we are anticipating the upcoming ski season to be unique. Below is a working list of expectations and how we are moving forward planning for the upcoming season. Like many within our ski industry including our friends at Ski NH, we have been observing and sharing ideas on how we might operate and we’re taking into consideration National Ski Area Association’s Ski Well Be Well best practices information. We are also following current New Hampshire Safer At Home state guidance for Ski Areas.

Last updated: November 21, 2020

In addition to off-season capital projects focused on upgrades to lift drive systems and maintenance, rebuilding a central snowmaking pump, as well as crews mowing trails in preparation of early-season snowmaking, General Manager Andrew Mahoney has been holding regular meetings with department managers to continue developing operational plans specific to this season so that we may be sharing expectations for the season prior to our opening day.

We’re excited to share that we have made the decision for our hours of operation this season to be open every day until 6 p.m.! Midweek (non-holiday) we'll open lifts at 9 a.m. and weekends/holiday periods we'll open at 8:30 a.m. Yes, that means we will NOT be open until 9 p.m. for Tuesdays, Friday and weekends/holiday periods as we have been prior seasons, but instead we'll turn the lights on and extend our hours to 6 p.m. every evening! Snowtubing hours will be Fridays (Non-Holiday) 3 p.m.-6 p.m. Saturday-Sunday and holiday periods 10 a.m.-6 p.m.

Though we fully understand that details and plans will likely change throughout the season, hopefully in a positive way, here are some current expectations as we look forward to our planned opening date of Friday, December 18.

Your Responsibility

If you answer "yes" to any of these questions, please do not not put our staff/teams and other guests at risk and we ask that you come back another day.

  • Do you have any of the following symptoms of COVID-19:
    • Fever (a documented temperature of 100.4 degrees Fahrenheit or higher) or are feeling feverish;
    • Respiratory symptoms such as a runny nose, nasal congestion, sore throat, cough, or shortness of breath;
    • General body symptoms such as muscle aches, chills, and severe fatigue;
    • Gastrointestinal symptoms such as nausea, vomiting, or diarrhea; or
    • Changes in your sense of taste or smell?
  • Have you been in close contact with someone who is suspected or confirmed to have had COVID-19 in the past 14 days? (Note: healthcare workers caring for COVID-19 patients while wearing appropriate personal protective equipment are not considered to have a close contact exposure).
  • Have you traveled on non-essential travel in the past 14 days outside of New Hampshire, Vermont, Maine, Massachusetts, Connecticut, or Rhode Island (this includes any international travel or travel by cruise ship and any domestic travel, within the US, outside of NH, VT, RI, CT, MA or ME regardless of the mode of transportation)?

Your additional responsibilities include:

  • Face coverings will be required across the resort in all indoor and outdoor public spaces, including while riding lifts.
  • Whenever possible, please maintain a social distance of 6 feet from others.

When You Arrive

  • At times when King Pine ambassadors and parking attendants are positioned to assist with coordinating the parking area, please use caution and observe their direction where you should park.
  • No bags or items will be allowed to be left in the base lodge and there will be no storage space or “cubbies” available. If guests are not able to dress and put on boots at their vehicle, they will need to return and leave any bags in their cars if they should want to do so in the base lodge (space permitting).

 

In The Parking Lot

  • With the current active COVID-19 precautions and restrictions in place for the foreseeable future, King Pine is encouraging guests to utilize their vehicles as their “base lodge” for booting up and taking breaks from skiing or snowboarding.  As a result, "tailgating: will be allowed with the following restrictions will in place:
  • Current Covid-19 precautions must be maintained.  These include wearing masks, gathering with only close family and cohorts, and social distancing.  
  • There can be no open fires, no alcohol, and no glass. 
  • We ask all guests to please carry in and carry out all trash and recyclables.  
  • RVs and oversized vehicles will not be allowed in our main lot.
  • There will be no overnight parking.
  • These are certainly strange times, and we want our guests to have fun while being safe.  To help keep tailgating activities enjoyable, our staff will monitor the lots.  We appreciate your assistance in advance.  Please note (and we hope that this will not happen!) that if there’s any resistance to enforcement efforts, Madison Police or the Carroll County Sheriff’s department will be called for assistance.

On The Hill

  • When outdoors, guests and staff shall be required to wear a cloth face covering over mouth and nose to protect others when on the premises of the ski resort unless they are skiing on a trail, physically distanced (6 feet or more), eating or drinking. This includes using cloth face coverings while waiting in lines, on chair lifts, and in other public locations where 6 feet of physical distance from others may not always be possible or maintained. 
  • Lift lines will be adjusted to allow spacing.
  • Family members and parties who have traveled together are allowed to ride the lift together. All others (i.e. “Singles”) should avoid riding with anyone who is not a family member or part of their party who has traveled together.

In The Base Lodge

  • When indoors, guests and staff shall be required to wear a cloth face covering over their nose and mouth unless they are eating or drinking.
  • Whenever possible, please maintain a social distance of 6 feet from others.
  • Seating will be limited and distanced appropriately per state guidelines.
  • Guests are encouraged to minimize the amount of time spent in base lodges.
  • No bags or items will be allowed to be left in the base lodge and there will be no storage space or “cubbies” available. Guests will need to leave bags in their cars.
  • Food or beverages not purchased here are not allowed to be brought into the base lodge.
  • Restroom access will be limited to direct access to reduce walking traffic through lodges. 

Season Passes & Tickets

  • We do not currently plan on requiring reservations for King Pine season pass holders or for Ski & Stay package guests staying at Purity Spring Resort.
    • 2020/21 Season Passes On Sale Now - See all available pass products, rates and additional benefits on our season pass page.
  • Lift tickets may have limited availability on peak periods and we will highly recommend purchasing online and pick up at the main base lodge.
  • Lift tickets available “day of” may be limited or not available at all based on to be determined capacity limitations.
  • “Day of” specials/discounts as we have offered prior seasons will not be available.

Ski School & Seasonal Programs

  • Adjustments will be made to products and programs offered and we will be providing more information and pricing as details are established.
    • 2020/21 Seasonal Programs On Sale Now - See all available programs and information on our seasonal programs page.
  • Advanced reservations will be highly recommended.
  • Nursery/daycare services will not be available this season.

Rental & Tune Shop

  • It is our plan to offer online rental equipment reservations and we will be providing more information and pricing as details are established.
  • We are working to provide additional space for fitting equipment.

Food & Beverage

  • It is our plan to offer food and beverage items, but all purchases will have to be made through an online ordering system to facilitate touch-free transactions and minimal time required to be inside the base lodge.
  • Seating will be limited with no standing areas following state guidelines.
  • It is our plan to have the Tavern open, but only those age 21+ will be allowed to enter. We will be providing more information as details are established.

Retail Store

  • There will be a set limit of people allowed in the store at one time.
  • Whenever possible please limit store visits to one person per party.
  • Children will not be allowed in the store at this time.

Events

  • No large gathering events are currently planned.
  • Alpine racing competitions will follow the guidelines of the governing body.
  • We do plan to offer Pioneer Race Series recreational racing. More details to come.

WiFi & Cell Service

  • Please understand we will not be able to guarantee consistent WiFi and cell service. 
  • Demand on our system can at times exceed capabilities and could slow connections or create interruptions or downtime.

Purity Spring Resort

  • Lodging and group accommodations at Purity Spring Resort are available and operating following state guidelines. More information is available at purityspring.com
Current COVID Operating Information | King Pine

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